our information practices when you provide PII to us, whether collected online or offline, or when
you visit us online to browse, obtain information, or conduct a transaction. PII may include: your
name, email, mailing and/or home address, phone numbers, or other information that identifies you
personally. We do not require you to register or provide personal information to visit our website.
The PII you provide on a Zelfin website will be used only for its intended purpose. We will protect
your information consistent with the principles of the (USA) Privacy Act of 1974, the E-Government
Act of 2002, and the Federal Records Act.
Personally Identifiable Information
As a general rule, Zelfin does not collect PII about you when you visit our website, unless you choose to provide such information to us. Submitting PII through our website is voluntary. By doing so, you are giving Zelfin your permission to use the information for the stated purpose. However, not providing certain information may result in Zelfin’s inability to provide you with the service you desire.
If you choose to provide us with PII on a Zelfin website, through such methods as completing a web form or sending us an email, we will use that information to help us provide you the information or service you have requested or to respond to your message. The information we may receive from you varies based on what you do when visiting our site.
Generally, the information requested by Zelfin will be used to respond to your inquiry or to provide you with the service you request.
Many of our programs and websites allow you to send us an email. We will use the information you provide to respond to your inquiry. We will only send you general information via email. You should be reminded that email may not necessarily be secure against interception. Therefore, we suggest that you do not send sensitive personal data (such as your Social Security number) to us via email. If your intended email communication is very sensitive, or includes information such as your bank account, credit card, or Social Security number, you should instead send it by U.S. mail. Another alternative may be submission of data through a secure web page, if available.
Automatically Collected Information
We may collect and temporarily store certain information about your visit for use in site management and security purposes only. We collect and analyze this information because it helps us to better design our website to suit your needs. We may also automatically collect information about the web content you view in the event of a known security or virus threat. This information includes:
- The Internet domain from which you access our website;
- The Internet Protocol (IP) address (a unique number for each computer connected to the Internet) from which you access our website;
- The type of browser (e.g., Firefox, Internet Explorer, Chrome) used to access our site;
- The operating system (e.g., Windows, Mac OS, Unix) used to access our site;
- The date and time you access our site;
- The Universal Resource Locators (URLs), or addresses, of the pages you visit;
- Your username, if it was used to log in to the website; and
- If you visited this website from another website, the URL of the forwarding site.
We may share the above information with our employees or representatives with a “need-to-know” in the performance of their official duties, or other named representatives as needed to quickly process your request or transaction. This information is only used to help us make our site more useful for you. Raw data logs are retained temporarily as required for security and site management purposes only.